Test 220-1101
Question 1:A user's brand new phone froze while information was being transferred from the old phone. When a technician reset the new phone, it functioned properly when a data transfer was not being attempted. When the technician tested the old phone, it did not appear to have any functionality issues and passed all forms of device testing. Which of the following is the most likely reason the data transfer failed?
A.
The older phone had a different OS version.
B.
The older phone had a corrupted OS.
C.
The older phone had different hardware.
D.
The older phone utilized different wireless protocols.
Question 2:
A technician is installing a WAP in the company break room. The new access point should have a rating of higher than 50Mbps and minimal range to avoid interference with other access points. Which of the following 802.11 standards should the technician select?
A.
ac
B.
b
C.
g
D.
n
Question 3:
A user is having trouble accessing files on the network. A technician suspects the issue is a result of a failed NIC. Which of the following steps should the technician take to troubleshoot this issue?
A.
Document key findings, actions, and outcomes.
B.
Establish a theory of probable cause.
C.
Test the theory to determine the cause.
D.
Identify the problem and act.
E.
Verify system functionality.
Question 4:
A user on a SOHO network is unable to watch online videos, even at 240 pixels. The technician runs ipconfig from the user's computer and records the following:
Connection-specific DNS Suffix .: lan
Link-local IPV6 Address.........: fe80::1585:7fb2:b05f:7102%12
IPv4 Address....................: 192.168.1.131
Subnet Mask.....................: 255.255.255.0
Default Gateway.................: 192.168.1.1
The technician then connects a test laptop to the router via the user's Cat 5 cable and records the following information:
Download: 85 mbps -
Upload: 22 mbps -
Ping: 28 ms -
Which of the following is MOST likely causing the user's issue?
A.
Incorrect IP address
B.
Faulty NIC
C.
Misconfigured default gateway
D.
Bad network cable
Question 5:
A technician is troubleshooting a laptop that shuts down intermittently. When the laptop is repositioned, the technician notices a noise coming from inside of it. The technician removes the bottom cover. Which of the following should the technician do NEXT?
A.
Turn on the laptop and move it again to replicate the issue.
B.
Reseat the memory modules and the SSD.
C.
Remove the internal battery and look for loose parts.
D.
Inspect the connections for a damaged cable.
Question 6:
A technician is on site troubleshooting a customer's laptop. The technician needs to download a software update, but the company’s proxy is blocking updates. Which of the following would be the MOST appropriate action for the technician to take to get the update?
A.
Connect to a hotspot
B.
Request a traffic exemption
C.
Change the DNS address to 1.1.1.1
D.
Update the Group Policy settings
Question 7:
A technician is installing a USB Wi-Fi card. Which of the following would be the MOST appropriate way for the technician to receive the latest official drivers for the device?
A.
Download the drivers from the vendor's website.
B.
Allow the OS to install the drivers automatically.
C.
Utilize a third-party, non-OEM driver.
D.
Run the autoinstall CD.
Question 8:
Which of the following network devices operates as a bridge function?
A.
Hub
B.
Wireless access point
C.
Transceiver
D.
Media converter
Question 9:
Which of the following external monitor connections provides the highest possible resolution for a PC?
A.
Thunderbolt
B.
DVI
C.
VGA
D.
HDMI
E.
DisplayPort
Question 10:
A technician wants to deploy a .msi package to a corporate network. The technician needs to verify the application deployment will not affect other legacy applications on the end users' computers. Which of the following would the technician consider the MOST appropriate for this situation?
A.
Virtual network
B.
Application virtualization
C.
Cross-platform virtualization
D.
Virtual sandbox
E.
Virtual desktop
Question 11:
Which of the following scenarios best illustrate a need for VDI? (Choose two.)
A.
An IT engineer who is designing and showcasing organization user experiences for multiple clients
B.
A company that needs to store 10PB worth of data
C.
A manufacturing plant that has high turnover
D.
A bank that has security concerns regarding employee activity
E.
A payment processor that is planning on implementing virtual currency
F.
An application developer who needs to configure network settings for an application
Question 12:
A user's computer is not receiving a network connection. The technician confirms that the connection seems to be down and looks for the user's port on the patch panel. The port and patch panel are not labeled. Which of the following network tools should the technician use to identify the port?
A.
Network tap
B.
Punchdown tool
C.
Toner probe
D.
Crimper
Question 13:
A laptop PC user is reporting issues with the hard drive. A filesystem check shows that all files are accessible and the filesystem is clean. After the check, the PC still issues a hard drive error message. Which of the following is the MOST likely cause of the error?
A.
S.M.A.R.T failure
B.
IOPS failure
C.
DIMM failure
D.
RAID failure
Question 14:
Upon booting a workstation, a technician hears a distinct clicking sound after power is applied to the motherboard. Which of the following would MOST likely be the cause?
A.
RAID
B.
SSD
C.
S.M.A.R.T
D.
HDD
Question 15:
Which of the following solutions can help users who have the current Windows operating systems run legacy applications that are not supported under the latest applications?
A.
AppLocker
B.
Type 1 hypervisors
C.
Sandbox
D.
Application virtualization
Question 16:
A user with a custom hosts file is having difficulty connecting to a locally hosted site on a small office network. The technician cannot ping the server hostname from the user’s computer. Which of the following should the technician ensure on the server?
A.
The server is configured with a static IP address.
B.
The server does not have an APIPA.
C.
The appropriate services are enabled on the server.
D.
The server's secondary NIC is functioning.
Question 17:
A technician is setting up three web servers for a retail company that takes online orders for its products. Which of the following network host services should the technician use to ensure the servers’ resources will be utilized efficiently?
A.
UTM appliance
B.
AAA server
C.
Spam gateway
D.
Load balancer
Question 18:
While implementing a non-carrier-grade wireless backhaul, a technician notices the current channel selection is extremely polluted with various RF signals. Upon performing a spectral analysis, the technician discovers a channel containing almost no RF pollution. Unfortunately, the technician is unable to select that channel.
Which of the following is the MOST likely reason for this issue?
A.
The channel is reserved for licensed band use.
B.
The channel selection is defective; contact the manufacturer.
C.
The channel must be unlocked by the vendor.
D.
The device requires a firmware update to unlock the channel.
Question 19:
SIMULATION -
Laura, a customer, has instructed you to configure her home office wireless access point.
She plans to use the wireless network for finances and has requested that the network be setup with the highest encryption possible.
Additionally, Laura knows that her neighbors have wireless networks and wants to ensure that her network is not being interfered with by the other networks.
She requests that the default settings be changed to the following.
Wireless Name: HomeWiFi -
Shared Key: CompTIA -
Router Password: Secure$1 -
Finally, Laura wants to ensure that only her laptop and SmartPhone can connect to the network.
Laptop: IP Address 192.168.1.100
Hardware Address: 00:0A:BF:03:C4:54
SmartPhone: IP Address 192.168.1.101
Hardware Address: 09:2C:D0:22:3F:11
INSTRUCTIONS -
Configure Laura's wireless network using the network adapter window.
If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.
Question 20:
A user is unable to use a drawing stylus on a smartphone. The smartphone did not originally come with a stylus. Which of the following is the most likely cause of this issue?
A.
The phone needs to be updated to the latest OS.
B.
The drawing stylus only works with a special digitizer.
C.
The stylus must be re-paired to this new device.
D.
The phone's screen only supports resistive styluses.
Question 21:
Which of the following is the best reason to set up a virtual sandbox?
A.
To run a test application that communicates with the test environment
B.
To analyze the effects of malware in a safe manner
C.
To host an application that multiple remote users can access
D.
To test an application in Windows and Linux concurrently
Question 22:
When a page that was printed on a laser printer is touched, the image on the paper smears. Which of the following is MOST likely the cause of this issue?
A.
Duplexing assembly
B.
Fuser
C.
Toner
D.
Transfer belt
Question 23:
An organization maintains various record types, including health and criminal justice records. Which of the following cloud environments is the organization MOST likely to use to limit the attack surface?
A.
Public
B.
Hybrid
C.
Community
D.
Private
Question 24:
HOTSPOT
-
A customer built a computer for gaming, sourcing individual components and then assembling the system. The OS starts up, but within a few minutes the machine locks up. The customer brought the computer to a technician to diagnose the issue.
INSTRUCTIONS
-
Click on each component to view the specification.
Select the appropriate cause and resolution for the issue.
If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.
Question 25:
A user reports a monitor, keyboard, mouse, and headset are no longer functioning. The user has restarted the laptop and tested an alternative headset and monitor, but the issue persists. The technician notices the user has a printer, USB-C hub, and AC adapter plugged into the laptop. Which of the following should the technician do to MOST likely resolve the issue?
A.
Verify the AC adapter voltage.
B.
Repair the operating system.
C.
Replace the user's USB-C hub.
D.
Reinstall the drivers for affected devices.
E.
Make sure the printer is not drawing too much power.
Question 26:
A technician is troubleshooting a projector that will not display any images. The technician has verified the computer output and cable are providing a good video signal. Which of the following should the technician do NEXT?
A.
Calibrate the image.
B.
Replace the bulb.
C.
Test the output resolution.
D.
Clean the fans.
Question 27:
Which of the following BEST describes the main function of a web server?
A.
Storing files and controlling user access
B.
Setting up personal mailboxes and calendars
C.
Providing IP addresses and printing services
D.
Hosting home pages and business portals
Question 28:
A technician who works in a high-security environment needs to set up a laptop with triple monitors for a new security employee. All USB ports are disabled due to security policies. Which of the following should the technician do to BEST meet the requirements?
A.
Install a splitter cable.
B.
Install a discrete graphics card.
C.
Use an HDMI switch.
D.
Implement a docking station.
Question 29:
A customer reports that access to the network fileshare has become much slower than usual, but local applications do not seem to have trouble. The technician checks the bandwidth to other servers and finds no issues. Which of the following should the technician check NEXT?
A.
Level of network utilization
B.
Customer use of two-factor authentication
C.
Amount of local drive space
D.
RAID array drive health
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The content on this webpage is collected from various internet sources. While we strive for accuracy, we cannot guarantee its completeness or correctness. Please use it with caution and conduct further research if needed. We do not claim ownership or copyright over any content. If you find any copyrighted material or content that violates laws, please contact us for removal. By accessing this webpage, you agree to these terms. Thank you for your understanding.